Who can help me find a job?


Looking for a job can be frustrating, especially when you don’t have much experience in the workforce. But you don’t have to do it alone.

Whether you’re looking for paid work, an apprenticeship or traineeship or work experience, there is a range of support available to you.

If you’re claiming income support and you need or would like personalised support, you can contact the Digital Services Contact Centre (DSCC) for assistance. If you’re self-managing in Workforce Australia Online, you won’t currently have a provider. The DSCC can connect you to a provider. Your Workforce Australia Employment Services Provider will help you get job ready.

If you want to find a provider in your area, search Workforce Australia's providers page. You’ll be able to view the different provider types and how they can help you.

In some locations there are providers who specialise in giving support to:

  • First Nations Australians
  • people from culturally and linguistically diverse backgrounds
  • refugees
  • people who’ve been in the justice system.

If you identify as one of these groups and would like support from a specialist provider, contact your current provider. You can also contact the National Customer Service Line.

To find a specialist provider, enter one of the following words into the keyword field on the Workforce Australia's providers page:

  • Indigenous
  • refugees
  • culturally and linguistically diverse
  • ex-offender.

If there isn’t a specialist provider in your area, another Workforce Australia Services provider can support you. Contact the National Customer Service Line for advice.

For more information about provers and the benefits of having a provider, visit the Workforce Australia for Individuals website.

Australian Apprenticeships Support Network providers can help you if you are looking to do an apprenticeship or traineeship. For more information visit the Australian Apprenticeships website at australianapprenticeships.gov.au and click on the 'Apprentices' tab.

Careers counsellor or teachers if you are still at school or studying.

Friends and family - even if it is just a friendly ear or someone to bounce ideas off.

Recruitment agencies offer services to job seekers free of charge. However, they are not required to find you a job.

  • Some agencies also provide free advice on cover letter and résumé writing, job interview preparation, industry trends and salary ranges. To find a local agency search online or view the names of recruitment firms listed in job ads.
  • Be wary of agencies who ask you to pay for their services (recruiters are paid by employers only when they have successfully filled their vacancy) or who require you to complete a training course in order to be put forward for jobs. Do your research before signing up to any training course to make sure it is value for money, suits your needs and provides the practical skills employers need.

Career coaches, also known as 'career practitioners' will assist you to write your cover letters and résumés and get ready for job interviews. However, you will need to pay for this service.

  • You can find a practitioner by searching online using keyword terms such as “career coach” or “career services”. You can also visit the Career Development Association of Australia (CDAA) website at cdaa.org.au.

These tools can help you: